Your trial video tests are reviewed by our quality team. You will receive an email to inform you of its status within 5 business days.
If you have encountered a problem during its realization or you have not followed the instructions / methodology (speaking out loud), don't panic, you will be able to realize it again.
Don't worry! You can renew it.Renew my password
To request a payout of your winnings, go to your personal area and click on "Request a Payout".
IMPORTANT: Payout of winnings may take up to 30 business days.
If after 30 days you still haven't received anything, please contact us by selecting "Other" in the topics above.
Once your test is finalized and received by Testapic, our client / sponsor has 15 days to review / validate it.
During this period, the status of your test is "Completed / In Process". You will receive an email to inform you of the change in status (released / denied) of your test.
To find out the status of the test, go to your personal space